Privacy Policy

Effective Date: 16 May 2025

Introduction

Get HiFy Club Private Limited ("Company", "we", "our", or "us") operates the HiFy mobile application and website (collectively referred to as the "Platform") to provide users ("you", "your", or "Users") with access to video content, highlights, images, statistics, and data generated during gameplay recorded at participating turfs, arenas, clubs, or grounds ("Facilities").

By using the Platform or services offered by the Company, you agree to the collection, use, disclosure, and processing of your information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Name, phone number, and payment information
  • User account details
  • Identity verification information (if applicable)

1.2 Gameplay Content and Data

  • Video and audio recordings of gameplay
  • Photographic content
  • Game statistics and performance metrics
  • User-generated data and highlights

1.3 Technical and Usage Information

  • Device information (IP address, device type, OS)
  • Usage data, including pages visited, time spent, and app interactions
  • Cookies and similar technologies (where applicable)

2. Purpose of Collection

We collect and use your data for the following purposes:

  • To provide and maintain the Platform and its services
  • To process payments and deliver content
  • To generate insights, highlights, and statistics from gameplay
  • To communicate with users regarding updates, promotions, and service-related information
  • For internal analytics and business improvement
  • To comply with legal obligations and regulatory requirements

3. Consent and Lawful Basis

By using the Platform and providing your information, you consent to the collection and processing of your data as outlined in this Policy. Our lawful basis for processing includes your consent, fulfillment of contractual obligations, and compliance with applicable laws.

4. Disclosure and Use of Gameplay Content

By using our services, you acknowledge and agree that:

  • All gameplay footage, highlights, images, and statistics recorded at the Facilities using our equipment may be owned or co-owned by Get HiFy Club Private Limited.
  • We reserve the right to use, share, publish, sell, license, or otherwise distribute such content across our platforms, including but not limited to our social media channels, websites, marketing materials, and third-party partners.
  • Users may access and download their personal gameplay footage upon payment of the applicable fee.
  • Any commercial use by Users of such content shall require prior written consent from the Company.

5. Data Sharing and Transfers

We may share your data:

  • With service providers involved in payment processing, cloud storage, analytics, and customer support
  • With Facilities or partners involved in the content generation and user experience
  • With legal or regulatory authorities when required by law
  • In connection with any merger, acquisition, or business restructuring

All data sharing is done in compliance with applicable data protection laws.

6. Data Retention

We retain personal data for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. Gameplay content may be retained for archival, marketing, or business use unless a deletion request is submitted and deemed applicable.

7. User Rights

Users have the right to:

  • Access and review their personal data
  • Request corrections or updates
  • Withdraw consent (where applicable)
  • Request deletion of personal data, subject to contractual and legal limitations

Requests may be submitted to: privacy@gethify.com

8. Security

We implement appropriate technical and organizational security measures to protect personal and gameplay data against unauthorized access, disclosure, alteration, or destruction.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children without parental consent.

10. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you. Continued use of the Platform constitutes acceptance of the updated Policy.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Company: Get HiFy Club Private Limited

Email: hi@hify.club

Address: A303, Flr 3, Neelam Center, Baburao Pendharkar Marg, Worli Colony, Mumbai, Mumbai- 400030, Maharashtra